AJAY MALVANKAR

Online Reputation Management, ORM, UGC, User Generated Content

Online Reputation Management: How to Make Your Brand Stand Out!

Well, today’s world is becoming digital but still there are a lot of misconceptions about online reputation management. Some people think it’s just social media monitoring, while others believe it has something to do with public relations, and still others literally have no idea how it can impact business and sales. Therefore, every brand has […]

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The Age of ORM: How highly responsive brands are winning the digital game

Customer service is becoming a major differentiator for brands. Some call it a new religion for business. To provide customer service, it’s important for brand managers to be aware of their online presence and their strengths and weaknesses on social media. A successful social service strategy depends on brand managers’ ability to recognize and address […]

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